Shipping Policy
For all ready-to-ship items, please allow between 1 to 4 business days of order processing and preparation for shipment. U.S. deliveries typically arrive within 1 to 5 business days after the order is shipped. International deliveries arrive within 6-10 business days. Next-day delivery/ Global express service is also an option available at checkout. A shipping confirmation email will be sent once your order has shipped along with tracking information.
For rush orders and all other inquiries, please email us here: contact@allhaildezjel.com
NOTE: Pre-order items may have a longer processing period (between 2 to 3 weeks) which will be stated on the Product Page under the items info.
Return & Exchange Policy
We will be more than happy to exchange an item for another size or store credit as long as pieces are not worn and still secured with its original tags. Returns/ refunds are not permitted. Please be aware that we must receive your items within 14 days after your delivery to be considered for an exchange. Also, please be sure to check our size guide for an accurate reference on how our pieces fit before purchasing.
PLEASE NOTE: THIS POLICY DOES NOT APPLY TO CUSTOM ACCESSORIES. ALL 1 OF 1 PIECES ARE FINAL SALE; NO RETURNS NOR EXCHANGES ARE PERMITTED. Please be sure to check all product and sizing info on these items before purchasing.
